Privacy Policy

Introduction

Sõl Coast Wellness & Performance (“we,” “us,” or “our”) operates the website located at https://solcoastchiro.com. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or use our online services.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website.

Information We Collect

We collect information that you voluntarily provide when you interact with our website, including:

• Contact information — your name, email address, and phone number when you submit a form on our website
• Message content — any questions, comments, or details you include in a contact or inquiry form

We do not collect sensitive health information through our website forms. Any health-related information is collected separately through our clinical intake process.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate with you
• Schedule and manage appointments
• Provide information about our services
• Improve our website and user experience
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Third-Party Services

Our website uses the following third-party services that may collect or process data on our behalf:

• GoHighLevel — powers the contact and inquiry forms embedded on our website. When you submit a form, your information is transmitted to and stored by GoHighLevel in accordance with their privacy policy.
• Jane App — our online booking platform. When you click a booking link, you are directed to Jane App's website, which is governed by their own privacy policy and terms.
• Vercel — hosts our website and provides privacy-friendly analytics. Vercel Analytics collects aggregated, anonymized usage data (such as page views and visitor counts) and does not track individual users or use cookies for tracking purposes.

We encourage you to review the privacy policies of these third-party providers to understand how they handle your data.

Cookies & Tracking

Our website uses only essential cookies required for the site to function properly. We use Vercel Analytics for aggregated website usage data, which does not use tracking cookies or collect personally identifiable information.

Third-party services embedded on our site (such as GoHighLevel forms) may set their own cookies. These cookies are governed by the respective third party's cookie policy.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption to secure data transmitted between your browser and our servers.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for future communications

To exercise any of these rights, please contact us at info@solcoastchiro.com. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@solcoastchiro.com.